What are the most important things to include in a dog walking service agreement?
1. Contact Information and Identification
The agreement should include the full names, addresses, phone numbers, and email addresses of both the dog owner and the dog walker. Additionally, it should specify the dog's name, breed, age, and any identifying features. This ensures that both parties can be easily contacted and that the correct dog is being cared for.
2. Services Provided
Clearly outline the services the dog walker will provide. This includes the frequency of walks (daily, weekly, etc.), the duration of each walk, and any additional services such as feeding, administering medication, or providing playtime. Specify whether the walks will be individual or group walks, as some dogs may not do well in group settings.
3. Schedule and Timing
Include a detailed schedule of when the walks will occur. Specify the days of the week, times, and any flexibility or variations. This helps avoid misunderstandings and ensures the dog's routine is maintained. If the dog walker needs to adjust the schedule, outline the process for notifying the owner and obtaining approval.
4. Fees and Payment Terms
Clearly state the fees for the services, including any additional charges for extra services or last-minute requests. Outline the payment schedule (weekly, monthly, etc.), accepted payment methods, and due dates. Include information about late payment fees or penalties if applicable.
5. Cancellation and Refund Policy
Specify the terms for cancellations by either party. Include any notice requirements (e.g., 24 hours in advance) and whether refunds or credits will be issued. This protects both the dog owner and the walker from unexpected cancellations and ensures fairness.
6. Emergency Procedures
Detail the steps the dog walker will take in case of an emergency, such as the dog becoming ill or injured. Include contact information for the dog's veterinarian, any pre-existing medical conditions, and instructions for handling emergencies. Specify whether the walker is authorized to seek veterinary care and who will be responsible for the costs.
7. Liability and Insurance
Address liability issues by stating that the dog walker is insured and bonded. This protects both parties in case of accidents or injuries. Include a clause that limits the walker's liability for incidents beyond their control, such as natural disasters or unforeseen events.
8. Behavioral and Health Information
Provide detailed information about the dog's behavior, temperament, and any known health issues. Include any triggers, fears, or specific commands the dog responds to. This helps the walker provide appropriate care and avoid situations that could stress or harm the dog.
9. Access to the Home
If the walker will be entering the owner's home, specify the terms for access. Include details about keys, security codes, and any areas of the home that are off-limits. Outline the walker's responsibilities for securing the home after each visit.
10. Termination Clause
Include a clause that outlines the conditions under which either party can terminate the agreement. Specify any notice requirements and whether a refund will be issued for unused services. This provides a clear exit strategy if the relationship is not working out.
11. Additional Terms and Conditions
Include any other relevant terms, such as confidentiality agreements, photo release permissions, or specific instructions for handling the dog. This ensures that all aspects of the service are covered and that both parties are on the same page.
12. Signatures
Finally, the agreement should be signed and dated by both the dog owner and the dog walker. This formalizes the agreement and ensures that both parties have read and understood the terms.
By including these elements in a dog walking service agreement, both the dog owner and the walker can establish a clear, professional relationship that prioritizes the well-being of the dog and the satisfaction of both parties. It is always advisable to consult with a legal professional to ensure the agreement complies with local laws and regulations.
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